It does not allow any upgrades to be installed - I found lots of complaints on their own Forum and the Netgear one where it became clear that this model is not supported for upgrades by either VirginMedia or Netgear It looks as if I will have to buy a new router. If this was the source of my problem, will a new router resolve that - as well as allowing me to maintain the latest formware versions for better security?
Does the router have a reset button. If so I would like you to hold the reset button in for 15 seconds and then switch the router off, all the while, still holding the reset button. Wait another 15 seconds and then turn the router back on, still holding the rest button.
Wait another 30 seconds and then release the reset button. This will restore the router to factory settings, and as such, if you have changed your wireless security key, if will be reverted back to the one that you had to use the very first time that you set the router up.
Let me know if the redirects have stopped after this. If not, are the redirects only in IE? I you have no other browser installed, please install Firefox and let me know if that is also redirected.
I tried the router reset, but the redirects were still happening. So, I then downloaded Firefox and it was working fine - no redirects! For curiosity, I then went back into IE and tried several searches - and they are all returning perfect results with no redirects I am clearly happy that searches are now working again, but as I don't understand why I am a little nervous that it might happen again - are we really in the clear?
Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Last reply by kevin27 Unsolved. All forum topics Previous Topic Next Topic. Replies Save it to your desktop. A small box will open, with an explanation about the tool. When done, DDS will open two 2 logs 1. The instructions here ask you to attach the Attach. Leave your system completely idle while this longer scan is in progress.
Hi K27 - thanks for getting back to me, and I am very grateful for your help. I hope that these results are what you need; thanks again. Hi, There is not a lot of anything showing in the logs.
How many computers are connected to the wireless router that you use? Lets try this. Your Java is outdated Older versions have vulnerabilities that malware can use to infect your system. Click on Continue. The page will refresh. Click on the link to download Windows Offline Installation and save the file to your desktop. Close any programs you may have running - especially your web browser.
Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6uwindows-i Note: You will need to use Internet explorer for this scan Turn off the real time scanner of any existing antivirus program while performing the online scan Tick the box next to YES, I accept the Terms of Use.
Click Start When asked, allow the activex control to install Click Start Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked. Click on Advanced Settings, ensure the options Scan for potentially unwanted applications , Scan for potentially unsafe applications , and Enable Anti-Stealth Technology are ticked.
Hi; thanks for the rapid reply. I have followed through the Java update successfully - thanks for that. Neither indicated that there were any infected files found. Hi, I would like to first try and reset the router as I feel that is the most likely cause of the redirects. Hi I have tried to follow the router instructions, but after wasting most of a day nothing to do with your instructions - the fault lies with my supplier! Hi, Ok, no trouble, lets try this instead.
I think we have success, but I don't really understand why! Be sure to disable your security programs Double click on the file to run it Vista and Windows 7 users will have to confirm the UAC prompt A window will open on your desktop if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice. If nothing unusual is found just press Enter A. Please post the contents of that file. Please leave all active protection disabled before running this online scan, Go here to run an online scannner from ESET.
Post Reply. Top Contributor. Dell Support Resources. Latest Solutions. Can't find what you're looking for? You can post your question in our community. Attached logs will not be reviewed. Malware cleaning takes time and I am also working with other members while I am helping you. Read my instructions carefully. If you don't understand or have a problem, ask me. If you have questions, or if a program doesn't work, stop and tell me about it.
Don't try to get around it yourself. Follow the order of the tasks I give you. Order is crucial in cleaning process. File sharing programs should be uninstalled or disabled during the cleaning process.. Observe these: [o] Don't use any other cleaning programs or scans while I'm helping you.
Please let me know if there is any change in the system. If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it. Thanks GMER 1. Info Adware. UserProfiles Adware. ButtonIE Adware. DLL Adware. EXE mRun: [avast! EXE mRun-x [avast! Mail Scanner;avast! Web Scanner;avast!
This security permission can be modified using the Component Services administrative tool. Feature: Behavior Monitoring Error Code: 0x Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
Okay, there are times I have to sit back and ask myself- "where to start? Antivirus programs There were no directions to disable the AV for these 3 preliminary scans. Please note: If you have previously run Combofix and it's still on the system, please uninstall it.
Note the space between the X and the U, it needs to be there. It is recommended to have this pre-installed on your machine before doing any malware removal.
Once installed, you should see a blue screen prompt that says: The Recovery Console was successfully installed. Click on Yes, to continue scanning for malware. If Combofix asks you to update the program, allow. Close any open browsers.
Double click combofix. I deleted Avast and disabled Adwatch I did install the Keylogger but forgot how to use it. Not sure if I deleted it I looked in Program Files and didn't see anything either. I was unable to download it. I performed the ComboFix scan and here is the log: ComboFix Other Deletions. Files Created from to Find3M Report. Reg Loading Points. Contents of the 'Scheduled Tasks' folder.
Completion time: - machine was rebooted ComboFix-quarantined-files. Pre-Run: 45,,, bytes free Post-Run: 46,,, bytes free. Nice job! If everyone followed by directions as well as you did, then came back and told me just what they did, I might have enough free time to help twice as many members!
Can you tell me what error came up when you tried to run the Eset scan? If you don't remember, try running it again. If the error comes up, make a note to tell me what it says. If you don't get the error and can go ahead with the scan, then leave the log.
Install and run it. You should disinfect any movable drives that connected to the machine. NOB trojan I installed the Panda program and ran it as you instructed. ComboFix Failed to delete. Pre-Run: 37,,, bytes free Post-Run: 36,,, bytes free. Should I just disable the updated version as well? I uninstalled the outdated Adobe reader and installed the updated version. Logfile of Trend Micro HijackThis v2. Hey, I'm assuming that my computer is cleaned since I haven't received a response from you Just double-checking.
No, don't assume. Understand that the feedback email of a reply sometimes-like now-doesn't get through. Give me a few minutes and I'll have instructions for you. I installed the Panda program and ran it as you instructed. Click to expand Do you plan to continue? I've been slammed at work. I've got half of it done. I did have a device connected to Drive H. I fixed it and had it deleted. I no longer have the Android phone.
Registry entries deleted on Reboot
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